Privacy Policy

Your privacy is important to us. It is مؤسسة رمل الشاطئ للتجارة / Beach Sand Est.’s policy to respect your privacy regarding any information we may collect from you across our website, https://beachsand-sa.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 28 July 2020.

Replacement/Refund Policy

For our keenness to provide the best customer service, all your purchases from “Beach Sand” online store are exchangeable or refundable according to these conditions:

The product can be replaced or the amount refunded if the order is canceled by the customer before shipping the product to him/her, and the product can be replaced within a maximum period of 3 days in the event of a factory defect provided that an email is sent to info@beachsand-sa.com explaining the reason for the replacement request within 3 days only from receiving the product.

If the customer purchased the products via Visa or MasterCard, and the customer asked for a refund, compensation will be made by returning the payment to the same Visa or Master Card used for the product purchased, and the refund time period is subject to the policy of the bank (or electronic payment gateway) provided the purchase service.

Shipping and Delivery information

We always strive to receive your shipment as quickly as possible, and to this end we hope that you provide us with a clear address with a valid mobile number, in order for you to receive shipments within a period ranging from 3 to 6 working days from the date of shipment in various cities of Saudi Arabia.

Delivery options:

For all cities of the Saudi Arabia Kingdom: Shipment delivery is within 3 to 6 working days to any location in the Kingdom of Saudi Arabia, and the shipping cost is calculated as follows:
The weight of the shipment from 1 – 15 kg cost is 25 Saudi Riyals,
For every additional 1 kg, additional 1Saudi Rriyal..